Terms of Service & Usage Agreement
Please review these terms governing your access to and usage of the SeatDesk Enterprise Operating System, Digital Twin layout tools, and billing services.
99.99% SLA Uptime
Guaranteed system reliability and live digital twin availability.
Transparent Billing
Itemized GST billing, automatic monthly invoicing, and receipt tracking.
IP Protection
You retain full ownership of your custom floor blueprints & member lists.
Acceptance of Terms & Account Registration
By creating an account or signing in to SeatDesk, you agree to comply with all terms and conditions set forth herein. If registering on behalf of a corporation, you represent that you hold the legal authority to bind that entity to this agreement.
- First account created for an organization automatically assumes Workspace Administrator privileges.
- You are responsible for maintaining the confidentiality of administrative credentials.
Acceptable Workspace Use & Restrictions
Users are prohibited from engaging in activities that compromise system integrity or violate applicable regulations:
- Attempting to bypass role-based security permissions or access unassigned tenant data.
- Reverse-engineering the 3D Digital Twin floor plan rendering engine.
- Utilizing automated bots to register fake visitors or flood meeting room booking calendars.
Subscription Fees, Invoicing & GST Compliance
SeatDesk invoices company subscriptions according to assigned seat quotas and add-on services. Invoices are generated monthly and include mandatory GST compliance details where applicable. Payments are due within the net payment window specified on the invoice.
Limitation of Liability & Support Commitments
SeatDesk provides enterprise-grade infrastructure with a target of 99.99% service availability. To the maximum extent permitted by law, SeatDesk shall not be liable for indirect, incidental, or consequential damages resulting from local network outages or third-party browser incompatibilities.